Privacy policy

PRIVACY POLICY

Last updated: August 21, 2026

JOHNSONANDSCOTT ("JOHNSONANDSCOTT," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit johnsonandscott.com (the "Site"), make a purchase, communicate with us, subscribe to our marketing, or otherwise interact with our services (collectively, the "Services").

By using the Services, you acknowledge the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with JOHNSONANDSCOTT®, we may collect the following categories of personal information:

Contact information, including your name, email address, phone number, billing address, and shipping address.

Order and transaction information, including products purchased, order history, payment status, shipping information, returns or customer service requests, and other information related to your purchases.

Payment information. Payments are processed through Shopify and applicable payment providers. We do not directly store complete credit or debit card numbers.

Account information, if you create or use a customer account on our Site.

Customer support information, including information you provide when contacting us regarding an order, product, question, or other request.

Marketing information, including your email or SMS marketing preferences and your interactions with marketing communications.

Device and usage information, which may include your IP address, browser type, device information, cookie information, pages and products viewed, referring websites, search activity, and how you interact with our Site.

HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

  • Directly from you when you make a purchase, create an account, subscribe to marketing, complete a form, or contact us.

  • Automatically through cookies and similar technologies when you use our Site.

  • From service providers and business partners that help us operate our store, process payments, fulfill orders, analyze Site activity, provide marketing, prevent fraud, or otherwise provide our Services.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Process and fulfill orders.

  • Process payments and transactions.

  • Provide order confirmations, shipping updates, and other transactional communications.

  • Provide customer service and respond to questions.

  • Maintain and improve our Site, products, and Services.

  • Detect, investigate, and prevent fraudulent or unauthorized transactions.

  • Comply with applicable legal obligations.

  • Maintain customer accounts and order history.

  • Send marketing communications when you have provided consent or when otherwise permitted by applicable law.

  • Personalize and measure advertising and marketing.

  • Understand how customers interact with our Site and products.

SHOPIFY

Our online store is powered by Shopify. Shopify processes personal information on our behalf in order to provide ecommerce, checkout, payment, analytics, security, and other services necessary to operate our store.

Shopify may also process information according to its own privacy practices.

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, understand how visitors interact with our Services, improve Site performance, prevent fraud, and measure or personalize advertising.

Some cookies are necessary for the Site and checkout to function properly. Other cookies may be used for analytics, personalization, or advertising, subject to applicable law and your consent where required.

You can control certain cookies through your browser settings and, where available, through the privacy or cookie controls provided on our Site.

Disabling certain cookies may affect the functionality of portions of the Site.

MARKETING COMMUNICATIONS

If you subscribe to JOHNSONANDSCOTT email or SMS marketing, we may send you information about new work, releases, early access, offers, events, stories, and other updates related to the label.

You may unsubscribe from email marketing at any time by using the unsubscribe link included in our marketing emails.

You may opt out of SMS marketing by following the opt-out instructions provided in the applicable text message.

Opting out of marketing communications will not prevent us from sending necessary transactional communications regarding your orders or account.

ADVERTISING AND ANALYTICS

We may use advertising, social media, and analytics services to understand Site activity, measure the effectiveness of our marketing, and show advertisements that may be relevant to you.

These providers may use cookies or similar technologies and may receive information about your interactions with our Site, subject to applicable privacy laws and consent requirements.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate JOHNSONANDSCOTT and provide our Services, including:

  • Shopify and ecommerce service providers.

  • Payment processors.

  • Shipping and fulfillment providers.

  • Analytics providers.

  • Email, SMS, and marketing providers.

  • Advertising and social media platforms.

  • Professional advisers and service providers.

  • Government authorities or other parties when required by law or necessary to protect our legal rights.

We may also disclose information as part of a business transaction, such as a merger, acquisition, financing, restructuring, or sale of all or part of our business.

SALE OF PERSONAL INFORMATION

JOHNSONANDSCOTT does not sell personal information for money.

Certain privacy laws may define some forms of targeted advertising or sharing of information with advertising partners as a "sale," "sharing," or similar activity even when no money is exchanged.

Where required by applicable law, eligible individuals may have the right to opt out of such activities through the privacy controls made available on our Site or by contacting us.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our Services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

Our Services are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review and address the request.

YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Receive a copy of certain personal information.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain targeted advertising, sale, or sharing of personal information where applicable.

  • Appeal certain decisions regarding a privacy request where provided by law.

These rights are subject to applicable exceptions and limitations.

To submit a privacy request, contact us using the information provided below. We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights provided by applicable law.

INTERNATIONAL USERS

If you access our Services from outside the United States, your personal information may be processed or stored in the United States, Canada, or other countries where Shopify or our service providers operate.

Privacy and data protection laws in those countries may differ from the laws where you live.

THIRD-PARTY LINKS

Our Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, Services, technology, legal requirements, or other operational reasons.

When we make changes, we may update the "Last updated" date at the top of this Privacy Policy.

CONTACT US

For questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, contact:

JOHNSONANDSCOTT
Email: johnsonandscott@gmail.com

For order-related questions, please include your order number when contacting us.